00455     2200181   4500001002100000005001700021006001900038008004100057020001700098035002400115082000900139084001900148100001800167245003100185260002600216650001400242990001700256INLIS00000000001458520160109093424.0a           ||| | 170609|                      ||| |      $a 979-442-124-3$a 0010-011600000000172$a 658.4$a 658.4 HAT m c.2$a Patti Hathaway$a Memberi dan menerima kritik$a Jakarta $b PPM $c 2001$a komunikasi$a 3041/bpu/2002